Shipping policy
At Madone, we want to ensure that your shopping experience is as smooth and hassle-free as possible. This shipping policy outlines our shipping methods, delivery times, and other important information related to shipping.
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Shipping methods: We offer various shipping methods, including standard shipping and expedited shipping. The availability of shipping methods and their associated costs may vary depending on your location and the product(s) ordered.
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Delivery times: We make every effort to process and ship your order as quickly as possible. Standard shipping usually takes between 5-10 business days, while expedited shipping takes 2-5 business days. Delivery times may vary depending on your location and the shipping method selected.
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Order tracking: Once your order has been shipped, we will provide you with a tracking number so that you can track your order’s progress. You can track your order on our website or through the carrier’s website.
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Shipping fees: Shipping fees are calculated based on the shipping method selected and the weight and dimensions of the product(s) ordered. Shipping fees will be calculated at checkout and added to your order total.
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Shipping restrictions: We currently ship within United States of America.
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Delivery issues: If you experience any issues with the delivery of your order, please contact us at madoneco.cs@gmail.com. We will work with the carrier to resolve any issues and ensure that your order is delivered as soon as possible.
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Order processing: At this time, orders are processed and shipped within 5-10 business days of receipt of payment. Typically the orders are processed within 1-2 business days, but on occassion some orders may take longer.
Please note that delivery times may be affected by factors beyond our control, such as weather, carrier delays, and customs processing. We will do our best to keep you informed of any delays or issues that may arise.
If you have any questions or concerns about shipping, please contact us at madoneco.cs@gmail.com.